Robust Infrastructure and Cloud Management through Microsoft 365 and Azure
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Headquarters
- Switzerland
Business Size
- Enterprise
Industry
- Manufacturing, Industrial Automation
Technologies
The Client
The company is a global manufacturer of industrial products. It needs a secure, stable, and scalable IT backbone to support its operations worldwide. To improve its digital infrastructure, the company aimed to simplify the management of Microsoft 365 and Azure by using expert managed services.
Challenges Faced
Managing Microsoft 365 and Azure across various global sites created several operational issues. Some of these challenges included:
- Decentralized IT administration across sites.
- Security standards were not applied uniformly.
- A growing Microsoft 365 footprint without centralized governance.
- Azure resources were not monitored consistently.
- Delayed responses to tenant and identity problems.
- No unified strategy for optimizing costs in Azure.
- Patch and compliance gaps in endpoint settings.
- Email flow and policy issues across domains.
- Admin roles and access control lacked proper oversight.
- Insufficient support for scaling new services.
Ambit’s Solution
Ambit set up a managed service framework for smooth Microsoft 365 and Azure operations.
- 24/7 monitoring and support for Microsoft 365 and Azure services.
- Centralized policy management for Exchange, SharePoint, and Teams.
- Initiatives to optimize Azure costs and maintain resource hygiene.
- Implementation of basic security policies and threat alerts.
- Role delegation and conditional access enforcement in Azure AD.
- Setup of email hygiene and advanced threat protection (ATP).
- Regular vulnerability scanning and compliance reports.
- Automated backup and restore processes.
- Monthly reports on service health, usage, and advice.
- Support for onboarding new regions and business units.
Results Achieved
- The managed services initiative helped the client improve availability, security, and cost-effectiveness.
- Faster responses and resolutions to IT incidents.
- Better Azure cost control and visibility into usage.
- Stronger security with unified compliance.
- Streamlined onboarding for users and sites globally.
- Increased uptime and collaboration performance.
Conclusion
Ambit’s Microsoft 365 and Azure managed services ensured that the company’s global workforce operated securely and efficiently. This allowed IT to focus on strategic initiatives and improve service consistency