Global Digital Presence with Multi-Country Sitecore Platform

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The Client

The company is a global industrial gear manufacturer. It needed to update its digital front for a diverse audience. And for that, it wanted a centralized content platform for marketing and customer engagement, with multilingual and country-specific options.

Challenges Faced

  • The old website and content tools limited brand consistency, scalability, and customer experience. 
  • There were separate websites and CMS instances for different countries. 
  • User experience and branding were inconsistent. 
  • Manual content publishing processes caused delays. 
  • There was no integration between the marketing site and customer portals. 
  • Personalization and targeting capabilities were limited. 
  • There were no unified analytics or tracking across domains. 
  • The effort required for translations and updates was high. 
  • The designs were not responsive for mobile and tablet users. 
  • Security and access control were fragmented across sites. 
  • The hosting infrastructure had scalability issues. 

Ambit’s Solution

Ambit developed and launched a centralized Sitecore website and portal platform that supports both global and local needs. 

  • A multi-country, multi-language website was built on Sitecore. 
  • Custom components and templates were created for reusability and branding. 
  • An integrated customer portal was established for self-service and document access. 
  • Hosting was based on Azure, with auto-scaling and CDN support. 
  • Role-based access control for content editors was set up by geography. 
  • Localization workflows and content approval pipelines were implemented. 
  • Real-time analytics integration was done for user behavior and content KPIs. 
  • Responsive designs were optimized for all major devices. 
  • SEO and metadata were optimized across locales. 
  • There is ongoing support for new country rollouts and improvements. 

Results Achieved

  • Unified web platform improved its global presence and local engagement. 
  • Brand consistency increased across all geographies. 
  • The time to go live for new regions was quicker due to reusable modules. 
  • Content update cycle time was reduced by 60%. 
  • User experience improved through responsive and localized design. 
  • The company gained better visibility into digital engagement through unified analytics.

Conclusion

Ambit’s Sitecore implementation provided the company with a scalable, centralized, and flexible digital foundation. This strengthened its global reach and customer relationships in every market it serves. 

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